Articles Articles By {author} Categories Category Category List Choose a category to find the help you need. /hc/{locale}/requests/new Get one on one support with a Rioter. Contact Us {size} Bytes Filter by We hear you loud and clear! If it"s not in your original message, please let us know what you need help with here. Get Help Request received! An agent will help you out as soon as possible. It may take up to 04 hours. HIDDEN FOR SECURITY REASONS Support Riot Games Support

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We’re undergoing maintenance until 02pm PST. You may experience issues logging in, starting games, and with games recording properly.

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We’re undergoing maintenance until 02pm PST. You might experience an issue connecting to games until the maintenance ends.

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We’re undergoing maintenance until 02pm PST. Until it is complete, service to the LoL Client will may experience interruptions.

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Hey, listen! It"s patch time!

If you"ve experienced longer patch times since Patch 0.5, this is due to our audio engine upgrade, which will span through multiple patches (up to Patch 0.10). You can find more details about this update here.

Please note that the patch size and game folder size will be larger than normal during this period, so the patching process will take longer to complete.

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We can"t change your offers once they"re up. The skins you see are set in place a few days before the shop opens, based on the champions and roles you play most frequently. If we don"t have a ton of info on that, your offers will be more random. The shop appears throughout the year, so keep an eye out for new offers next time!


You probably don"t own the champion this skin is for! You can purchase the champion for Blue Essence in the regular store, and the price of the offer in Your Shop will go down :D


TL;DR:

Missing some of your Blue Essence after logging in? Be sure to check the following:

  • Check your Missions tab in the lower right corner of the client after logging in. In order to receive all of your Blue Essence, check that you have completed all related missions. To complete a Blue Essence conversion mission you only need to complete a Match-Made Game. You don’t even have to win!
  • If you have completed your Blue Essence conversion missions, check that you have redeemed the mission rewards. You can do this by going to the Loot section in your client (you can find this at the top of the client) Find any unopened Loot Capsules that you earned by completing the related Blue Essence conversion missions.

Also, feel free to check out our guide to redeeming your Blue Essence !


Check your purchase history - you may already have them!
Otherwise, it may take until December 0 for the rewards to reach your account.
Thanks for your patience!



There are a few ways to miss out on this season’s rewards:

  • Players with bans or chat restrictions active when the season ends are ineligible for this year’s rewards.
  • Players issued a ban of seven days or more from 0/22/2017 are ineligible for this year’s rewards. Bans that started before 0/22/2017 will not disqualify a player, even if the ban period extended past that date.
  • Players banned for boosting during the 0017 season remain ineligible for rewards.
  • Players who experience fraud-related or erroneous bans will still be eligible.



Questions about the Essence Emporium?

The Essence Emporium (and the nigh-unobtainable 050,000 BE Urfwick skin) will be available until 03:59 PST on Monday, November 07.

Be sure to check out our in-depth article on the limited time store !


HELLO, FELLOW HUMAN!


I SEE THAT YOU WANT TO SUBMIT FEEDBACK ABOUT SOMETHING IN LEAGUE OF LEGENDS. I GRABBED YOUR REQUEST BECAUSE I AM VERY EXCITED AND WANT TO HELP YOU!

THE BEST PLACE TO SUBMIT FEEDBACK WOULD BE ON ONE OF THE FOLLOWING BOARDS:

NA


OCE


EUW


EUNE



PLEASE MAKE SURE TO POST YOUR FEEDBACK IN THE APPROPRIATE BOARD!

HAVE A GRAB-FREE AND PLEASANT HUMAN DAY!


TL;DR:

Here is some other info that might also be helpful:

  • Check your Missions tab in the lower right corner of the client after logging in. In order to receive the skins for purchasing Rune Pages with RP, you must complete the related mission. The mission to convert Runes is called “Rune Archivist”.
  • Only Rune Pages purchased with RP before September 0st. 0017 are eligible for this mission
  • If the rune pages you own do not meet the criteria above, then you will not see the “Rune Archivist” mission upon logging into the client.


Two quick notes on borders - they are permanent , and will show up on their respective skins even if you purchase the skins much later!

A few points on PROJECT crafting:

  • PROJECT Skin Shards contain only previous PROJECT skins, not Jhin, Vi, or Vayne.
  • PROJECT skin and champion orbs can include all types of content, not just PROJECT content.
  • It is possible to receive a piece of content you already own.

Did you know? The maximum amount of tokens that you can achieve by completing all the Project missions is 06.


Here is some info that might be helpful:

  1. Check your Missions tab in the lower right corner of the client after logging in. In order to receive all of your Blue Essence, check that you have completed all related missions. The mission to convert Runes is called “Rune Collector”.
  2. Only Runes and Rune Pages purchased with the following constraints are eligible for this mission:
    • All Runes purchased between December 0th, 0016 and September 0st, 0017
    • 000 Blue Essence per Tier 0 Rune purchased before December 0th, 0016
    • 000 Blue Essence per Tier 0 Quintessence purchased before December 0th, 0016
    • 0500 Blue Essence per Rune Page purchased with IP before September 0st, 0017
  3. If the runes or rune pages you own do not meet the criteria above then you will not see the “Rune Collector” mission upon logging into the client.



Here is some info that might be helpful:

  • Check your Missions tab in the lower right corner of the client after logging in. In order to receive the ward and icon for owning a Special Rune, you must complete the related mission. The mission to earn the skins is called "Rune Curator"
  • If you did not own any Special Rune, you will not be able to see the mission



Here is some info that might be helpful:

  • We only track hours spent in a match for this emote. Hours spent logged into the client (but not in a match) do not count
  • To determine the hours played, we have used our own internal tracking. 0rd party websites may report inaccurate numbers for hours played.


Account signup email Summoner! We will do our very best to recover your account, but we need you to fill out more fields in this form. Also, please make sure to fill out the ACCOUNT SIGNUP EMAIL, USERNAME, SUMMONER NAME and REGION fields. Take your best guess if you do not remember the exact info! Any information is better than none in this case. Also, you can try resetting your password here by clicking on "Forgot Password?". NOT ENOUGH INFORMATION View All {up} out of {count} found this helpful Helpful Articles Player Questions /hc/{locale}/articles/224826367 Can"t connect? Try our new repair tool. Can"t connect? Try our new repair tool. Hextech Repair Tool Hextech Repair Tool /hc/{locale}/requests/new Currently available in NA and LAS. Try our Live Chat Beta Loading... English (US) /hc/{locale}/articles/209765743 Troubleshoot your connection. Log Reader false Login Logout Search the League of Legends Help Center More Most Popular Most Recent Most Relevant My activities My activities Check out these new Support Tools All No requests Results Found First Last Most Popular Questions Most Recent Check if you consider this request resolved Closed The ticket is complete and can"t be reopened The request was received but it has not been opened and has not been assigned to an agent The support request is awaiting a resolution from a third party The request has been assigned to an agent who is working to resolve it The assigned agent has a follow-up question for you The agent has resolved the support issue New On-hold Open Pending Solved Created Id Last Activity Status Subject Articles Search Results Search Results Service Status Sort by Submit a request Submit a ticket Submit a ticket Ticket assigned to: Your Tickets Ticket #{ticket-number} Status Start by selecting a category. [ 04200, 08204, 02586 ] [ 02416 ] Your email address Add or drop files here We apologize, the merchandise store is not yet available in your region. Please verify that you are human Oops! There were some field errors. Invalid syntax. Cannot be blank. You must be logged in before you can submit this type of ticket. You must be logged out before you can submit this type of ticket. Pick a Category Pick a Subcategory Your ticket submission was aborted. There was an error submitting your ticket. Your ticket submission timed out. If you have some form of ad blocker installed on your browser, it is possible your ticket was still successfully submitted. Please be sure to check your email before attempting to resubmit. Please be sure to check My Tickets before attempting to resubmit. Select a category and sub-category that best relate to the issue you are having. 0. Pick a support category Ok, now that we know what kind of issue you are having, let"s get into the details. Please help us by describing what you are experiencing below. 0. Tell us more 0. Choose a request type Success! If you are not redirected, click here . Ticket Submitted by: Type Upload Logs View All Was this article helpful? My Tickets Submit A Request Service Status English (US) Čeština Deutsch Ελληνικά Español Español (Latinoamérica) Français Magyar Italiano 日本語 Polski Português do Brasil Română Русский Türkçe OFF
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